Privacy Policy

1. Introduction

    1.1    Security is important to Green Chef and is committed to safeguard the privacy of our visitors by respecting the confidentiality of any personal information provided to us through this website. This policy herein will explain how we will treat your personal information.

    1.2    From the use of our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

    2. Personal Information Collection

      2.1    We may collect, keep and use information provided by you:

      (a)    Information relating to any purchase of our goods and services. Information such as card details, name, email address, telephone, and address provided by you on our website.

      (b)    Information that you provide to us for the purpose of subscribing to our updates and newsletter (including your name, phone, and email.)

      (c)    And any other personal information that you voluntarily provide us.

      3. Using personal information

        3.1    Personal information provided to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

        3.2    We may use your personal information to:

        (a)    Use it for personalization of our website for you

        (b)    Use for the services on our website for you

        (c)    Send you marketing communications, collaterals, and updates relating to our business which we may think that you are interested or agreed to receive.

        (d)    Send you the good or services that you have purchased

        (e)    Send you statements, invoice, reminders, and delivery order to you

        (f)     Resolve any enquiries or complaints made by you relating to our business or website

        3.3    If you submit any personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

        3.4    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

        3.5    All financial transactions on our website are handled through our payment services provider, Paypal and MOLPay. You can review the provider's privacy policy at: ( and ( We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

        4. Disclosing personal information

          4.1    We may disclose your personal information:

          (a)    to the extent that we are required to do so by law;

          (b)    in connection with any ongoing or prospective legal proceedings;

          (c)    to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

          4.2    Except as provided in this policy, we will not disclose any of your personal information to third parties apart from where it is needed to provide a service to you which includes setting up delivery of parcel to you.

          5. Amendments

            5.1    We may update this policy from time to time by publishing a new version on our website.

            2.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

            5.3    We may notify you of changes to this policy through email or any other medians that can reach you.

            6. Customer rights

              6.1    You may instruct us to provide you or remove any personal information we hold about you.

              6.2    We may withhold personal information that you request to the extent permitted by law.

              6.3    You may instruct us at any time not to process your personal information for marketing purposes.

              6.4    Please do let us know there is a need for correction or an update of personal information that we hold about you.

              7. Third party websites

                7.1    Our website includes hyperlinks to, and details of, third party websites.

                7.2    We have no control over and are not responsible for, the privacy policies and practices of third parties.

                8. Cookies

                  8.1    Our website uses cookies.

                  8.2    Green website uses session cookies: cookie will expire at the end of the user journey on the website (when website is closed)

                  8.3    On our website, we may use cookies for administrative purposes, for example, a recommendation of products or services that we think may interest the user. However, our cookies will not contain any information that will enable anyone to contact or web user and customer via telephone, email address, or any other means. If you are uncomfortable with the user of cookie technology on our website, you may wish to set your browser to refuse cookies.

                  9. Our details

                    9.1    This website is owned and operated by GreenChef Sdn Bhd.

                    9.2    We are registered in Malaysia and Singapore.

                    9.3    You can contact through any reachable method given in our website such as:

                    (a)    by post, using the postal address given above

                    (b)    contact/enquiry e-form on our website

                    (c)    by telephone given on our website

                    (d)    by email address given on our website or