Sales Training Session with Our First Retail Partner - Sentai in Petaling Jaya
We are thrilled to announce an exciting milestone for our brand – our sales team recently conducted a comprehensive training session with our very first retail partner, Sentai, located in the vibrant hub of Petaling Jaya. This collaboration marks a significant step forward as we extend the reach of our high-quality chef apparel to even more customers.
The Partnership with Sentai
Sentai has earned its reputation as a trusted name in kitchenware retail, recognised for its dedication to offering premium products tailored to the needs of businesses and professionals. As they continue to expand their product range, our collaboration emerged as a natural fit.
Now, customers can conveniently browse and purchase a wide selection of our chef apparel at Sentai, including:
- Chef Jackets
- Aprons
- Chef Hats
- Chef Pants
This partnership ensures that both culinary professionals and enthusiasts have easy access to premium chef apparel designed for style, durability, and functionality.
Training for Excellence
To guarantee that Sentai’s team provides the best possible experience to customers, our sales team conducted a hands-on training session. This comprehensive program focused on the following key areas:
1. Product Knowledge
Our training covered the unique features of each product, emphasizing the high quality materials used in our chef jackets, aprons, hats, and pants. Sentai’s team is now equipped to confidently explain the benefits and exceptional quality of our products to customers.
2. Customer Engagement
We provided tips and best practices for identifying customer needs, allowing the team to recommend the right products for their culinary journeys. Whether customers are home cooks or professional chefs, Sentai’s team is now prepared to guide them with expertise.
3. Personalised Service and Customisation
One of the highlights of the training was a focus on customisation services. Sentai’s team was trained on how to suggest and handle personalised requests, such as name or logo embroidery, for customers looking to add a personal touch to their chef apparel.
This interactive session not only empowered Sentai’s team with valuable knowledge but also strengthened the bond between our brands.
Looking Ahead
Our collaboration with Sentai is just the beginning of an exciting journey. As we continue to partner with other retail stores, our goal remains the same: to provide exceptional customer service and deliver quality chef apparel to more customers across Malaysia and beyond.
If you’re in Petaling Jaya, don’t forget to visit Sentai to explore our collection of chef apparel firsthand. Their friendly and well-trained staff is ready to assist you with finding the perfect fit or customising your apparel to suit your needs.
Address: Lot 21, Jalan 51a/223, Seksyen 51a, 46100 Petaling Jaya, Selangor
Websites: https://sentai.com.my/